1. What happens after I order an account?   2. Fees for my website are due soon   3. Account deactivations   4. My account has been disabled?   5. Billing policy.   6. How do I cancel my hosting account   7. What method of payment can I use.   8. Can I pay via check to set up an account.     1. What happens after I order an account? - Top We will set up your account often within minutes of receiving your order. Our hosting service works on a prepayment system. The login and uploading information will be emailed to the off email address that you provide in the sign up form. (can be the same email address) Hosting sign-up form 2. Fees for my website are due soon - Top QUESTION Fees for my website are due soon! how do I pay them? ANSWER You must recharge your account using  Wire Transfer at the following address: In Lebanon: HSBC Bank Middle East account holder:Chebaro Maher Mohd.Naji Account Number:ca BBME MZA/004-030466-095 Address:HSBC Mazraa Branch, Mazraa street Beirut Lebanon. In Saudi Arabia: Saudi American Bank, KFR Branch account holder:Chebaro Maher Account Number:2901749747 Riyadh Saudi Arabia. For Other Countries please fill Our Contact Form, in order to arrange your payment. or contact your local WonderWeb Office or dealer. You may also call us at: 00(33)-66 341 56 57 Please review your account from time to time to make sure all your information is up to date. You may do so via your domain control panel. (www.youdomain.com/menu)   3. Account deactivations - Top There are only 3 reasons we deactivate and delete accounts. 1) Non-payment, 2) Spamming violations 3) Non-compliance of our policies. We would ask that all of our clients to understand that just as they must take measures to protect their business, so must we. We provide hosting services for many individuals and businesses, therefore it is necessary for us to establish Policies and Guidelines that will protect both our company as well as those residing on our servers. If we were to alter our policies and guidelines for each situation that may arise in the course of a month, the reason to function as a business would cease to exist. If your account has been deactivated due to non-payment and you did not fulfill the requirement of providing us on the day your billing was due, your account will be reactivated once you provide our billing department with a working method of payment using a new credit card or Bank transfer. Make sure you keep your account activated by recharging it 1 week bfore the due date using starter Kit ID's & Serials. If your account has been deactivated deleted due to spamming violations you will not have the opportunity to reactivate your account on our servers. We have a strict non-spamming policy with a zero tolerance. All spamming violators are deactivated and deleted without notice and option of reactivation.   4. My account has been disabled? - Top In the event we cannot charge your credit card for the hosting fees when due, our servers will email you warnings to bring your account up to date. If you do not receive these email warnings your account will be suspended and eventually deleted of our servers. We do not send out special warnings or make calls to warn you. If your account is suspended you can provide new account information here: New account information update     5. Billing policy. - Top We require a minimum one-year contract. We accept American Express, MasterCard and Visa cards. Fees are due at the beginning of the hosting term. You credit card will be automatically charged on the renewal date of the hosting plan of your choice.   6. How do I cancel my hosting account - Top We do not accept cancellations . If you would like to cancel your account you must wait until the end of your billing cycle and do not recharge the account.     7. What method of payment can I use. - Top We accept Visa, Mastercard and American Express. Also via Wire Transfer at the following address:   In Lebanon: HSBC Bank Middle East account holder: Chebaro Maher Mohd.Naji Account Number: ca BBME MZA/004-030466-095 Address:HSBC Mazraa Branch, Mazraa street Beirut Lebanon. In Saudi Arabia: Saudi American Bank, KFR Branch account holder:Chebaro Maher Account Number:2901749747 Riyadh Saudi Arabia. For Other Countries please fill Our Contact Form, in order to arrange your payment. or contact your local WonderWeb Office or dealer. You may also call us at: 00(33)-66 341 56 57 Sorry, we do not accept checks to set up an account.   8. Can I pay via check to set up an account. - Top We do not accept checks. Hosting accounts can only be set up via a credit card or wire transfer.